Zouma is a multinational leader in decision science, with offices in the United Kingdom, UAE, Australia, and India. Since our establishment in 2021, we have focused on leveraging innovative technology to help businesses thrive in competitive landscapes. We operate through six key divisions: Data Analytics & Artificial Intelligence, Product Engineering, Helpdesk & Support Services, Business Process Automation, Contingent Manpower, and Managed Infrastructure Services. Our expert teams convert data into actionable insights and develop custom software solutions tailored to client needs.
Zouma Creative Studios is urgently looking for Technical Support Executive
Candidate must have proven experience in a technical support role, preferably with expertise in Microsoft 365. Must have strong understanding of computer systems, networks, and software troubleshooting. Excellent communication skills in English, both verbal and written. Ability to manage and prioritize multiple tasks effectively.
Problem-solving mindset with a focus on delivering solutions efficiently.
Flexibility to work in UK shift timings (1:30 PM to 10:30 PM).
Familiarity with ticketing systems and remote troubleshooting tools is an added advantage.
Preferred Qualifications:
Certification in Microsoft 365 or related IT fields is highly desirable.
Prior experience in supporting international clients, especially UK-based, is a plus.
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