Candidate should have minimum 15 years of regular, full-time education (10 + 2 + 3)
Should be flexible with night shifts & rotation shifts
Must have excellent communication skills (verbal/ Written)
Typing skill (typing skills (Min 60 to 80 WPM)
Troubleshooting Experience: diagnosing, and resolving complex issues with SOP documents
Support Experience: Familiarity with support methodologies, case lifecycles, and analytical skills for breaking down issues.
Knowledge on any Ticketing tool, ITIL knowledge
Experience 6+ months of experience in infra , Storage, Service Desk
Knowledge and hands on experience on Google products. (Gmail, Calender, Meet, drive, Docs, Sheet, Slides, Gemini app, Notebook LLM, Keep, Sites, Forms, Appsheet)
Associate Google Workspace Administrator certification is preferred
Carry 2 photocopies of Aadhar/ PAN
Candidates to have registered EPs
It is mandatory to submit a valid copy of TCS application form during the drive
End to End Knowledge in Record to Report Process
Good Knowledge of MS Office Word, Excel and PowerPoint