Candidate should have 4+ years experience in a client-facing technical role, preferably in supporting REST API and ability to understand and troubleshoot issues with cloud solutions. Skills to troubleshoot Javascript, HTML, CSS, SQL, any Scripting Language (Python, Node.js etc.) and Frontend Frameworks (AngularJS, React, etc.) Should have good experience working with top tier customers. Supporting … Read more
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Candidate should have minimum 15 years of regular, full-time education (10 + 2 + 3)Should be flexible with night shifts & rotation shiftsMust have excellent communication skills (verbal/ Written)Typing skill (typing skills (Min 60 to 80 WPM) Troubleshooting Experience: diagnosing, and resolving complex issues with SOP documentsSupport Experience: Familiarity with support methodologies, case lifecycles, and … Read more
Candidate should be Graduate from an accredited institution or Under-graduate with relevant technical experience. At least 6 months to 5 years of experience in customer/ technical support or technology Support. Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills. Written and verbal communication skills. Ability to work under pressure involves dealing with … Read more
Candidate must be a technical graduate having 2+ years of previous Technical Support Centre experience with an emphasis on business-to-business/ enterprise support interactions. Must have outstanding written and verbal communication skills in English with a neutral accent. Experience working in a team environment and managing a diverse workload.Experience in supporting software applications and troubleshooting in … Read more
As Technical Support Associate, you will be responsible to solve client issues in an effective and timely manner If you thrive in a dynamic, collaborative workplace, then ACS is the place where you will be challenged and inspired every single day. And if you relish the freedom to bring creative solutions to the table, there`s … Read more
We are seeking a proactive and enthusiastic Technical/ Customer Support Associate to join our dynamic team. The ideal candidate will be responsible for ensuring smooth customer support operations for schools and providing hands-on technical assistance and training. Eligibility Criteria: Educational Qualification: Graduate or Postgraduate (Any discipline)Gender: Open to both male and female candidatesAge: 18 25 … Read more