The Associate Technical Support Engineer assists Rocket customers with questions and problems regarding the installation, setup, configuration, and functionality of Rocket Software products. The Engineer will troubleshoot reported symptoms to aid in the resolution process either directly for the customer or to help guide the development team in providing permanent solutions. The Engineer will typically … Read more
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We are currently seeking Technical Support Executive. Candidates should be Any Graduate/ Post-Graduate with strong understanding of technical support, troubleshooting, system maintenance, and resolving technical queries. Must have good written communication skills. Job Responsibility: Resolve day to day users queries on Manage Engine Service Desk portal.To provide support and assistance to both Local and Global … Read more
Qualification: Any Computer Science Graduate with 0 to 1 year of experience in technical support, or customer supportMust have excellent written and spoken communication skillsLanguages: English/ Hindi/ Tamil Job Responsibilities- Manage the customer from the point of sale to product adoptionHelp successfully implement the product for the customersOwn and create plans for product support & … Read more
We are looking for technically skilled candidates with excellent interpersonal skills for the Web Solution Specialist position. As a Web Solution Specialist, you will be the first point of contact for our clients and will be responsible for troubleshooting technical issues, providing timely customer feedback, and supporting the roll-out of new applications, among other duties. … Read more
Candidate should be Any Graduate/ Post Graduate with 0 to 3 years of experience in Technical Support, IT Helpdesk, Hardware/ Software Support, Desktop Support, and Troubleshooting. Must have excellent written, verbal, listening, analytical and logical skills. The purpose of the role is to provide effective technical support to the process and actively resolve client issues … Read more
We seek enthusiastic and dedicated Customer Support Specialists to join our dynamic team in India. This role involves providing exceptional voice support to our US-based customers while working closely with regional stakeholders in our office in India. Candidate should have 1 to 3 years of experience in customer support, preferably in a voice support role.Excellent … Read more