KnightFox Infotech is a renowned software development company which helps clients provide solutions to their IT needs acting as an IT Solutions provider. We deal each client individually and help them decide their IT needs. We propose them the entire architecture of the application starting from designing, tech stack to be used, devops and marketing. We acts as one stop IT solution for all the needs of the client. We provide It solution using the latest tech stack available and our R&D division is fully devoted to keep as updated with the upcoming technologies
We are looking for highly skilled Technical Support Engineer fixing any technical problems, including Mail configuration and account setup, clarifying the doubts of the customers raised with regard to products or services through their calls and emails, and resolving their issues on priority.
Job Responsibilities-
Handle the day-to-day management of clients cloud-based email solutions.
Diagnose and troubleshoot technical issues
Help customers successfully understand & deploy Google Workspace`s new features in the organization
Resolve technical support tickets via telephone, chat, email, and sometimes in person.
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