Candidate should be Graduate from an accredited institution or Under-graduate with relevant technical experience. At least 6 months to 5 years of experience in customer/ technical support or technology Support. Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills. Written and verbal communication skills. Ability to work under pressure involves dealing with … Read more
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Candidate must be a technical graduate having 2+ years of previous Technical Support Centre experience with an emphasis on business-to-business/ enterprise support interactions. Must have outstanding written and verbal communication skills in English with a neutral accent. Experience working in a team environment and managing a diverse workload.Experience in supporting software applications and troubleshooting in … Read more
As Technical Support Associate, you will be responsible to solve client issues in an effective and timely manner If you thrive in a dynamic, collaborative workplace, then ACS is the place where you will be challenged and inspired every single day. And if you relish the freedom to bring creative solutions to the table, there`s … Read more
We are seeking a proactive and enthusiastic Technical/ Customer Support Associate to join our dynamic team. The ideal candidate will be responsible for ensuring smooth customer support operations for schools and providing hands-on technical assistance and training. Eligibility Criteria: Educational Qualification: Graduate or Postgraduate (Any discipline)Gender: Open to both male and female candidatesAge: 18 25 … Read more
The position requires a professional with a foundational understanding of networking protocols and products, who can independently handle troubleshooting and customer interactions with a focus on delivering service excellence. The role involves supporting experts with debugging, system analysis, and defect management, while also ensuring compliance with SLAs. Additionally, the individual will contribute to technical documentation, … Read more
We are looking for a detail-oriented and technically proficient Technical Support Engineer to join our Support Operations team. In this role, you will handle escalated support tickets, conduct in-depth diagnostics, and play a critical role in deploying software on our self-ordering kiosks at client locations. Qualifications & Skills- Bachelor`s degree or diploma in Computer Science, … Read more