ACS Infotech is looking for Technical Support Associate

As Technical Support Associate, you will be responsible to solve client issues in an effective and timely manner If you thrive in a dynamic, collaborative workplace, then ACS is the place where you will be challenged and inspired every single day. And if you relish the freedom to bring creative solutions to the table, there`s no limit to what you can accomplish here.

Candidate should have 0 to 3 years of experience in Technical Support Role
Good technical knowledge of Databases, and SQL.
Excellent communication skills (both verbal and written)

Ability to understand software application issues and analyse the probable cause
Great collaboration skills to become a bridge between the Customer and the Development team to ensure that Customer issues are resolved in shortest possible time.
The ability to effectively handle difficult customer interactions and challenging customer problems without the need for supervisory intervention; maintains poise and professionalism even with very difficult and demanding customer.

How we`ll help you grow:

ACS provides a vibrant environment for professional growth, by challenging you at all time to expand your boundaries.
Learning opportunities are available with access to technical documentation as well as ongoing trainings. You`ll learn directly from expert developers in the field; our team
leads love to mentor.

Work Experience: 0 – 3 Years
Job Location: Delhi/ NCR, Noida, India 

ACS Infotech Private Limited is an Application Solutions Company. We specialize in conceptualizing & developing workflow-based applications that help our customers improve productivity and substantially reduce operational costs. Offering complete `Solutions` and support we ensure that the software is successfully deployed and effectively `used` by our customers. INFOMAN is a well established and trusted brand for all standard products developed by ACS.

We at ACS, believe in our People. They are the most valuable assets for us. We give ample growth and development opportunities to every member of ACS family, through regular Trainings, Performance Feedback and Goal-setting. More than 60 percent of our workforce has been with us for more than 15 years.